Privacy Policy

Bee The Wellness LLC dba The Starseed Collective ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.

By using our website or services, you consent to the data practices described in this policy.

We may collect the following types of information:

Personal Information:

• Name and email address
• Billing and payment information
• Phone number (if provided)
• Business information you share in applications or surveys

Automatically Collected Information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website or source

We use the information we collect to:

• Process purchases and deliver digital products
• Provide access to coaching programs and course materials
• Send transactional emails (receipts, access instructions, updates)
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Respond to customer service requests
• Comply with legal obligations

We use trusted third-party services to operate our business. These services may have access to your personal information as necessary to perform their functions:

• SamCart — Payment processing and checkout
• LearnWorlds — Course hosting and delivery
• ConvertKit (Kit) — Email marketing and automation
• Cloudflare — Website hosting and security
• Google Analytics — Website analytics (anonymized)
• Zoom — Live coaching calls and webinars

Each of these providers has their own privacy policy governing the use of your information. We encourage you to review their policies.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Deliver relevant marketing messages
• Analyze website performance

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

For customers, we retain purchase records and account information for at least 7 years for tax and accounting purposes. Email marketing data is retained until you unsubscribe.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

EU/UK Residents (GDPR): You have additional rights including the right to restrict processing and to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at support@starseed-collective.com.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.